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Users have trusted HomeTech Advantage for years as a reliable tool for home improvements and handyman work. One long-time user, who was …
Overview
What is ADVANTAGE?
ADVANTAGE is a construction and estimation software offering from HomeTech Information Systems.
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What is ADVANTAGE?
ADVANTAGE is a construction and estimation software offering from HomeTech Information Systems.
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Users have trusted HomeTech Advantage for years as a reliable tool for home improvements and handyman work. One long-time user, who was introduced to the software over 20 years ago, found it invaluable for double duty estimating by comparing their own data with the raw data collected by HomeTech. They praised the software's accuracy and its ability to consistently produce profitable quotes. The easy-to-use interface allows users to make personal cost lines and adjustments to tailor the software to their individual company needs.
For general contractors, HomeTech Advantage offers full control over fair market value, enabling them to quickly determine costs for materials such as truss covers and shingles. This feature gives contractors the confidence they need in estimating project expenses accurately. Moreover, the software acts as a central nervous system for various business operations, including timekeeping, reporting, project management, project trafficking, billing, and other back-office functions. It serves as an essential tool that streamlines these processes and improves overall efficiency.
On-site technicians rely on HomeTech Advantage to build estimates for customers swiftly and easily. With the software's user-friendly interface and comprehensive features, quoting projects becomes a seamless experience. This allows technicians to focus more on delivering top-notch services rather than spending excessive time on manual calculations and paperwork.
Overall, HomeTech Advantage proves indispensable for professionals in the home improvement industry. Its reliability, accuracy in estimating costs, ease of use, and comprehensive functionality make it an essential tool for contractors and technicians alike.
Reliability: Users have found the cost estimator program to be effective and reliable as it has worked well for several years, indicating its consistent performance and accuracy.
Auto-saving feature: The program's automatic saving of updates has been highly appreciated by users. This feature prevents the loss of changes in case of a computer crash, providing peace of mind. Its value and convenience have been acknowledged by reviewers.
Ease of use and accuracy: Reviewers have expressed satisfaction with the program's ease of use and its ability to provide accurate price estimates for bidding purposes. Most users were able to find prices for their bids accurately most of the time, indicating that the program simplifies their workflow. Additionally, its simplicity and local area cost information have been praised by customers.
Difficulty in reaching customer service: Some users have experienced difficulty in reaching Hometech's customer service, despite multiple attempts through various communication channels over a week.
Negative experience with program support: Several users had a negative experience when seeking support for issues with the program. One user mentioned that they were informed by Hometech that fixing their program would be too costly, and the company blamed the problem on Microsoft. Additionally, another user found a simple solution to their program not opening themselves, which made them question Hometech's inability to release a patch to solve the problem.
Constant errors and software crashes: Multiple users encountered constant errors and software crashes while using the program. They also mentioned that the cost book data was inaccurate, forcing them to create their own custom line items. The most frustrating aspect for these users was the difficult and frustrating customer support they received from Hometech.
Reviews
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Our company uses Advantage for everything including timekeeping and reporting, project management, project trafficking, billing and all sorts of other back-office functions. It's the central nervous system that helps our company operate smoothly and efficiently. My experience, however, is limited to timekeeping and reporting and project management. I do work closely with other parts of the company that use it for the variety of other functions listed above.
- Timekeeping. While there are many other products that do this well in a vacuum, the way it integrates with the other functions is outstanding.
- Project management. Opening new jobs, filling out creative briefs and trafficking projects is fairly easy and the options are robust.
- Reporting. In particular, running time reports is a simple process that's both intuitive and effective.
- Advantage is hugely cumbersome. There are hundreds of functions I will never use, and that I'm not sure anyone else in the organization uses.
- The user interface could be better. Every time there's an update, there's a small but definitive learning curve.
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- Advantage has everything to do with our company's ability to run an effective back office.
- When you have a company that does a wide variety of concurrent projects, you need a great tool to manage it all. Advantage does that for us.
- As I am unfamiliar with the pricing model (I'm not a member of the team that negotiates this particular product), I can't provide any true ROI from an overall business perspective.
I was not a member of the team that made the decision about whether to use Advantage, so I can't provide this level of context. I can say that I've evaluated other solutions in the past and Advantage is a far more robust product than any of the others. As a user, I can say that it's been very easy to use and I have not found a single function I needed that it couldn't deliver for me.